HELPLINES
A free and confidential crisis helpline service. Lifeline provides brief intervention counselling support for all areas of concern, for example: relationships, employment, finances, abuse, suicide, parenting, sexual identity, substance abuse, mental illness, and depression. Lifeline is often the first step for people reaching out for help. Lifeline’s helpline operators will help to clarify the situation you are facing and the support that you would like to receive. This can include providing you with a list of support agencies that you can contact.
Healthline is a free telephone advice service staffed by registered nurses. Healthline is available for all, from the newborn to the elderly, and is accessible from either a landline or a cell phone.
Confidential information, advice and referral service for people with questions about their own or someone elses drinking or drug use. Callers can access brief interventions while those needing ongoing counselling are referred to appropriate local services.
Support for those worried about gambling or the gambling of others. You can talk also chat to counsellors for free any time – click the chat button on www.gamblinghelpline.co.nz
A free telephone help line for children and young people up to 18 years of age. Kidsline will listen, support, and explore options with all callers. The Kidsline phones are answered at any time of day, but between 4pm and 9pm on weekdays you can speak to trained Year 12 and Year 13 students called ‘Buddies’.
Few of us are familiar with what to do when someone becomes mentally unwell. Mental health services are a mystery to many of us. Mental illness may carry the additional burden of stigma. Often acquaintances and friends melt away, partners leave – unable to cope, families fracture, tolerance is strained and love changes. It does not have to be this way. Families can make a positive difference and aid in the recovery of the person who is unwell. You are not alone. We offer families/whānau and those close to someone with a mental illness a Fieldworker service that provides information, education, advocacy, family peer support, Family Connections Programme (BPD/Emotional Dysregulation), Children Understanding Mental Illness Programme (CUMI), Stepping Out – for women with adult children with mental illness, WAVES Programme – for adults bereaved by suicide, and suicide bereavement wrap-around support. Staff are also available to talk with you on the phone during work hours. Arrangements can be made for after hours appointments. All services are free and confidential. No charge for services, minimal waiting time. Self-referral or referral from health professionals by phone or email.
The Problem Gambling Foundation (PGF) is the largest single treatment provider for problem gambling in Australasia. Qualified counsellors provide free, professional and confidential counselling for gamblers and others affected by gambling. The Southern Team offer face-to-face counselling in Christchurch, Timaru, Geraldine, Waimate and Dunedin. For other areas we offer phone, Skype and email counselling. Our dedicated health promoters work in the community to raise awareness of harmful gambling and can assist other services with developing policy on reducing gambling harm and screening of problem gambling. For information about gaming addiction, please refer here. |help@asianfamilyservices.nz | help@mapumaia.nz
Warmline is a mental health peer support telephone service available throughout the Canterbury and West Coast District Health Board areas. Our telephone peer supporters have all had personal experience of mental illness and/or addiction and provide non-crisis confidential support. To contact the office phone Comcare Peer Services on (03) 379 8412 during normal business hours.
Confidential telephone, text and email support for any issue, any time. Youth development programmes.
Pillars provide services to individuals and families that are affected by imprisonment including: Nationwide Helpline 0508 PILLARS Long term intensive homebased social work support Children of prisoners mentoring programme Information and advice website www.justus.org.nz – for children of prisoners, their parent/caregivers, and professionals To be referred the child/children will have a parent who is currently serving a custodial sentence, or alternatively caregivers who have children or young people in their care who have a parent or close family member serving a custodial sentence. People may self-refer or be referred by a vareity of services, including but not limited to social workers in schools, Corrections, Oranga Tamariki, NGO support services, DHBs, ACC, and Ministry of Health.