HELPLINES
Confidential, free LGBTIQA+ affirming support line, 10.00am to 9.00pm weekdays, 6.00pm to 9.00pm weekends (answered by volunteers, leave a message if we can’t answer and we can call you back). Our volunteers welcome your call to discuss topics around sexuality, gender identity and diverse sex characteristics. They can help you find sources of trusted information, connection to community or peers, and medical or mental health services that welcome LGBTIQ+ people. All calls and callers are confidential and anonymous. Calls are welcomed from LGBTIQ+ people, friends and whānau, or professionals who care for them.
0800 WHAT’S UP is a free counselling helpline and web-chat service for children and teenagers. It’s staffed by trained counsellors – available from early afternoon to 11pm, 365 days a year. Our counsellors help callers find their own solutions to their problems, equipping them with the tools they need to deal with situations now and in the future. 0800 WHAT’S UP allows repeat callers to choose to speak to the same counsellor each time, helping them build rapport and confidence.
A free, nationwide service operated by highly trained and experienced telephone counsellors who have undergone advanced suicide prevention training. If you think you, or someone you know, may be thinking about suicide, call the Suicide Crisis Helpline for support.
New Zealand Samaritans provides confidential emotional support 24/7 to those experiencing loneliness, depression, despair, distress or suicidal feelings.
A free national helpline for supporting parents with any parenting concern.
Free call or text anytime for support from a trained counsellor. If you’re feeling anxious, down, overwhelmed or just need someone to talk to, you can call or text 1737 any time, we’re available 24/7. Interpreters for a range of languages are available.
The Ministry of Social Development has lead the development and implementation of this national sexual harm helpline, called Safe to Talk – Kōrero mai ka ora. The helpline is available to anyone affected by sexual harm in any way. It is staffed by a team of specialists who can provide advice, support and guidance to people affected by sexual harm. Safe to Talk is free and available via phone, text, email or live webchat. We also have a range of resources and information on our website.