0800 WHAT’S UP is a free counselling helpline and web-chat service for children and teenagers. It’s staffed by trained counsellors – available from early afternoon to 11pm, 365 days a year. Our counsellors help callers find their own solutions to their problems, equipping them with the tools they need to deal with situations now and in the future. 0800 WHAT’S UP allows repeat callers to choose to speak to the same counsellor each time, helping them build rapport and confidence.